Note: To view categories like Release Notes, Site-Specific Documents, and Recommended Practices, click Login in the top-right corner. If you don’t have a login, sign up with your work email.

Handbook - log in instructions to be shared with Customers

  • Updated on Mar 29, 2025
  • Published on Jan 30, 2025
  • 1 minute(s) read
  • MP
  • Denis Tkalec
  • Tomislav Renic
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To access the private section of the Handbook (which includes Release Notes, Site-Specific Documents, and Recommended Practices), you first need to create an account.

Creating a Handbook Account

Below is explained how a customer can create an account for the Handbook:

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  • On the Login screen, click Self Signup.

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  • Fill in the requested data and click Register. 

Important

Use your work e-mail address. If you cannot create a login with this email, it means your domain has not yet been whitelisted. In this case contact Cenosco Support.

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  • You will receive an activation e-mail from: IMS Handbook <ims.handbook@cenosco.com>.

  • Click Activate your account. 

  • Enter your desired password, confirm, and click Set password.

Important

Remember to save your password for future use!

Forgotten Password

If you already have an account, but the password was forgotten, you can reset it. To do so:

  • On the Login screen click Forgot password.

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  • A pop-up screen will prompt you to enter your e-mail. Note: Remember to use your work e-mail.

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  • You will receive an e-mail from IMS Handbook <ims.handbook@cenosco.com>,  to reset your password.

Finding articles in the IMS Handbook

The IMS Handbook is an online (searchable) knowledge base with: Release notes, theory, step-by-step instructions, GIFs, videos, etc. It is constantly being updated… To find WHAT you need WHEN you need it:

  • Enter your search keywords in the Search field.

  • Select All / Articles / Categories to do a more specific search.

  • Or click More article filters to do an advanced search with additional filters.

Want to leave Feedback / Comments in the IMS Handbook

Is there anything missing or incorrect in the Handbook? Please leave feedback so that we can keep on improving:

  • Scroll to the bottom of the applicable article.

  • Click Yes / No.

  • Add your comments in the field.

  • Check the box so that we can let you know about the updates.

  • Click Submit.